Shipping Policy

At BUKFY, every item is made especially for you after your order is placed. Because our products are created on demand, your order goes through both a production period and a shipping period before arriving at your door.

Order Processing & Production

Please allow approximately 2 – 4 business days for your order to be processed and produced before it ships.

Production time begins after your order has been successfully placed and does not include weekends or public holidays.

Estimated Shipping Time

Once your order has been produced and shipped, estimated delivery typically takes:

7–12 business days

Please note that this is an estimated shipping timeframe and not a guaranteed delivery date.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Please allow some time for the carrier to update the tracking status after your order has been dispatched.

Multiple Items & Separate Shipments

Because BUKFY products may be produced by different fulfillment facilities, orders containing multiple items may occasionally arrive in separate packages.

If this happens, you may receive more than one tracking number. You will not be charged additional shipping fees because an order is split into multiple shipments.

Shipping Delays

While we do our best to provide accurate delivery estimates, occasional delays may occur due to factors outside our control, including:

- Carrier delays
- Severe weather
- Peak holiday periods
- Customs processing
- Local delivery disruptions
- Unexpected production delays

Certain products or destinations may also require longer shipping times depending on product availability, fulfillment location, and carrier service.

We appreciate your patience if your package experiences an unexpected delay.

International Orders, Customs & Import Fees

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

Unless otherwise stated at checkout, any customs duties or import-related charges are the responsibility of the customer.

Customs processing may also extend the estimated delivery timeframe.

Incorrect Shipping Addresses

Please review your shipping address carefully before completing your order.

If you notice an error, contact us as soon as possible. Once an order has entered production or has been shipped, we may not be able to change the delivery address.

BUKFY cannot guarantee replacement or reimbursement for orders delivered to an address incorrectly provided by the customer.

Lost or Delayed Packages

If your tracking information has not updated for an extended period or your order has not arrived after the estimated delivery window, please contact us so we can help investigate the shipment.

Before contacting us, we recommend checking:

- Your tracking information
- The shipping address provided with your order
- Nearby delivery locations
- Your local carrier or postal service

Questions About Your Order

If you have any questions about shipping or the status of your order, please contact us through our Contact page and include your order number.

We’ll be happy to help.

Last updated: August 2026